Privacy Policy
Last updated: April 2026
1. Introduction
SulfurExport (“we,” “our,” or “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website sulfurexport.com, submit inquiries, or engage with our services. By accessing or using our website, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following categories of information:
Personal Information: Name, email address, phone number, company name, country, and job title provided through our Request for Quotation (RFQ) form or general inquiry forms.
Business Information: Product requirements, quantity specifications, delivery preferences, payment method preferences, and destination port details.
Technical Information: IP address, browser type, operating system, referring URLs, and browsing behavior on our website, collected automatically through cookies and similar technologies.
Communication Records: Records of correspondence when you contact us via email, phone, or through our website forms.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To process and respond to your quotation requests and inquiries
- To facilitate commodity trade transactions and related services
- To communicate with you regarding our products, services, and market updates
- To comply with legal obligations, including trade compliance and anti-money laundering regulations
- To improve our website, services, and user experience
- To protect against fraudulent, unauthorized, or illegal activity
4. Information Sharing
We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements. We may also disclose information when required by law, regulation, or legal process, or to protect the rights, property, or safety of SulfurExport, our clients, or others.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Cookies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user behavior. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of our website.
7. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the processing of your personal information. You may also have the right to data portability and to withdraw consent where processing is based on consent. To exercise these rights, please contact us at info@sulfurexport.com.
8. Data Retention
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Business transaction records may be retained for longer periods as required by applicable trade and financial regulations.
9. International Data Transfers
As an international commodity trade intermediary with offices in multiple countries, your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
10. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:
SulfurExport
Email: info@sulfurexport.com
Phone: +90 554 187 50 75
Istanbul, Türkiye